Careers at Beyond Botanicals

Beyond Botanicals is headquartered in Oxford, Connecticut. We offer a wide variety of hemp extract products to both retail and business customers. Quality, Transparency, and Education are the core values by which we do business.  Those who join the Beyond Botanicals team have not only a fulfilling career, but a professional environment that thrives on bettering both individuals and their team. 

Currently Open Positions

Account Manager - Customer Service
Description:
Are you looking to get in on the ground floor of a rapidly expanding industry? Passionate about natural products? Ready to join one of the premiere American hemp companies?

At Beyond Botanicals, we are guided by our core values of Quality, Transparency, and Education. As Connecticut’s largest manufacturer of hemp based products, we’re excited for the rapid growth the hemp industry is undergoing and we look forward to welcoming you to our team!

We develop and manufacture innovative, industry-leading products for a variety of retail and B2B clients. As we prepare for the long-term future of the hemp industry, we place significant focus on the human relationships we develop with our clients.

We’re looking for ambitious, driven individuals to help build our in-house sales team by working with today’s partners and welcoming on tomorrow’s new clients . Learning about the industry and educating customers with this knowledge will be a crucial component of your work.

As the ideal candidate:
• You will use your superior communication skills to relate to clients of diverse financial and cultural backgrounds
• Your outgoing personality is perfect for interacting with customers in-person
• You’re excited to learn about unique technologies, processes, and activities
• You have a strong desire to work your way into a senior-management level role, learning and mastering each responsibility along the way
• Your competitive nature is a catalyst for continued sales growth
• You will use your understanding of open-ended, customizable sales processes to develop and grow B2B accounts
• You are excited by learning, implementing, and improving workplace technology
• You will report directly to ownership
• You will work in our Oxford, Connecticut office. Submissions will only be considered if they contain “Oxford, CT” in the subject line.

Key Responsibilities Include:
• Engaging in day-to-day customer service with B2C clients
• Establishing relationships with dedicated private B2B and guiding them through the manufacturing and branding processes
• Educating consumers on the latest the hemp industry has to offer
• Act as a liaison between the client and the manufacturing team

Performance Evaluation
The Account Manager’s performance will be evaluated through quantifiable data, including growth of sales and number of clients. Customer feedback will also be considered.

Basic Qualifications
• Some College or College Degree Preferred
• 5 years of Customer Service experience – 2 years of open-ended B2B sales preferred
• Basic algebra proficiency
• Experience with in-person and phone-based customer service
• Demonstrable aptitude and knowledge of the qualifying and selling processes
• Strong Microsoft Office skills
• Salesforce Proficiency
• Impeccable attention to detail
• Ability to work with little supervision in a high-paced environment
• Excellent interpersonal skills

Interview Requirements
The following are required to be considered for an interview. Please submit together with your resume:
• Cover letter, including a brief background of your sales experience in B2B environments
• A description of your selling style – what allows you to connect with customer and build relationships?

Please forward your resume, salary requirements, and supporting documents to info@beyondbotanicals.com